Frequently Asked Questions

UNO Clear is a personal-care brand with products across cleansing, freshness, intimate care, hand care and pet care. Check each product page for the current formula, size, variants and directions.

Many UNO products are intended for regular use, but directions vary by product. Follow the instructions and warnings shown on the specific product page or packaging.

Suitability depends on the individual product and your skin. Review the ingredient information and directions before use, and stop using the product if irritation occurs.

Use the individual product page and product packaging for current ingredient and formula details. The Ingredients Library explains general ingredient roles across the range.

These are commonly used skin-conditioning or humectant ingredients. Their presence and concentration vary by product, so check the product page or packaging for the exact formula.

Follow the directions on the current product page or packaging. Apply to wet skin, cleanse gently and rinse thoroughly.

UNO Creamy Shower Gel is currently presented as a body-cleansing product. Do not use it on the hair unless the directions on the specific product packaging explicitly say it is suitable for that use.

Choose the fragrance you prefer and check the Shower Gel collection for the variants currently available.

UNO deodorant products are presented for odor control and everyday freshness. They should not be assumed to stop perspiration completely unless the specific product packaging states otherwise.

Avoid applying deodorant to irritated or damaged skin. If freshly shaved skin feels sensitive, allow it to settle before application.

Formula details can vary. Check the current product page and packaging for the exact ingredient list and any formula claims.

Fragrance longevity varies with skin, weather and activity. Reapply when you want to refresh the scent.

Follow the directions on the product packaging. Avoid the eyes, irritated skin and any use that conflicts with the product instructions.

It is presented for gentle external intimate cleansing. Follow the instructions on the specific product and use externally only unless the packaging states otherwise.

UNO Intimate Wash is designed for gentle daily external care and comfort. For the exact pH specification, refer to the product packaging or contact UNO support.

If you are pregnant, have a medical condition or are receiving treatment, ask your healthcare professional about products that are appropriate for you.

Check the label of the specific product to confirm the intended animal type, age or other use restrictions before use.

Follow the directions on the individual product. Avoid the eyes and other sensitive areas, and rinse thoroughly when the product instructions require rinsing.

Shipping is EGP 50 for orders below EGP 750. Orders of EGP 750 or more qualify for free shipping. The applicable rate is confirmed at checkout.

UNO delivers to available locations across Egypt. Enter your delivery address during checkout to confirm service and the applicable shipping rate.

Delivery time depends on the destination and order processing. Refer to the current Shipping & Delivery page or the information provided with your order.

Eligibility depends on the product condition and the current UNO return policy. Review the Returns & Exchange page before requesting a return or exchange.

Use the Contact Us page for questions about products, orders, delivery or returns.